Welcome & Company Research

Welcome to BA630 Library Resources

Welcome to the library.

This is a brief guide to resources of interest for your class.  Watch the intro. videos for a review of what is available through the library in premium subscription sources. 

Industry and Company Research Videos

BUS 302 Open Lab Drop-in  Times 

Thurs. Nov. 15 3--6 KEL 3400
Monday Nov. 19 3--5  KEL 3400
 

The open lab times are for team work space to simply work on your report and getting help from business librarians.

Office hours by appointment and walkins are welcome.  Appts always better.

Welcome to CSUSM library and business research.  
This library offers books, news, scholarly journals, and extensive business reports, statistices and data for your business research.

Your business librarian teaches business research in your classes, and provides expert guidance on all business information research.  This page offers videos and guides to only few of the most popular library databases to get you started.

General guides and videos to using the CSUSM library website.
1. Always Login to the Library to see the most full text, ebooks, and videos.

2. Getting general help from the library website  (If the question is specific to your business assignment it is best to contact the business librarian expert.

 

Videos orientations to library research for business:
Students new to campus and business research.  BUS  302 and BUS 495 you are responsible for viewing videos prior to library sessions.

 1. Introduction to Business Research at CSUSM library    VIDEO
This short video is an introduction to using the CSUSM library for business research.  If you are new to the campus you will want to view this.  The library home page has changed but the links discussed have similar functions.

2. Industry Research  at CSUSM 
This 5 min video is what you need to get started on industry research for many of your courses.   If you are new to the campus this is required viewing and will show you how to use these premium subscription industry reports.

IBISWorld Industry Research

3. IBISWorld Getting Started Videos  2 min
4. IBISWorld Industry Reports Video Tutorial   2 min
 

US Census Tutorial NAIC (6 min.)

Understanding NAICS (North American Industry Classification System).
IBISWorld uses the NAICS to classify industry reports. 

ReferenceUSA: Business Directories  companies, private, public, non profit, education, govenment etc. 

5. ReferenceUSA Learning Center  videos and guides
6. Step By Step Guide to RefUSA Company & Competitor search.  Self paced guide to create a competitor analysis using the industry and geographic locations of your choice.  (BUS 302 and BUS 495)

Passport by Euromonitor  Economic and Consumer market analysis worldwide)
To get started see the video upper right and look at the guide.  Recommend you register on the site since there is a bit of a learning curve its well worth it.
Global comsumer market, industry and countries.   Passport search guide  

 Premium Business databases to see all business research databases for CSUSM

Most popular library databases:  To research general articles on Business writing, leadership, and business communication go to Most Popular Library Databases. BUS 203 Business Writing

I recommend Ebsco Academic Search Premier and Proquest for business news trade magazines and some scholarly material.

 

Public Company

Public Company Profiles, Annual Reports and Analysis

Business Source Premier  (CSUSM Premium) Search the Company Profiles.  Marketline reports include SWOTS!

 

Factiva  (CSUSM Premium) Good for public corporations.
***** ACCESS precaution    Please contact a  business librarian if you are having trouble accessing FACTIVA from off campus.  

Search Companies/Markets Tab along the top. 

Company snapshot, News, Web News, Multimedia, Key Developments, Peer Comparison, Financial Results--to see financial results by segment and reports. Look at the Performance/Segment Information section.

Earnings Calls:   Limit company search to Sources:  CQ FD Disclosure.
 

ALTERNATIVE: 

Earnings Calls:  ABI Inform.   Choose publications:  Disclosure Wire    Limit to Company Name.  Be sure to sort to most recent date.

 

Mergent Online (CSUSM Premium) Good for public corporations in depth financials.   Also has limited private co. info.
Detailed company profiles, history and in depth financial analysis, including SEC filings

 

Marketwatch.com  
Commerical investing and new source, publicly available. 

SeekingAlpha.com  Freely available insight snippets

 

Hoovers Company Profiles (via ProQuest) (CSUSM Premium) 
Company snapshot, employee size, sales, basic financials, stock, NAIC and SEC filings including news (newspapers, legal,and patent)

S&P Capital IQ NetAdvantage (San Diego City Public Library)
Industry and Company analysis

ReferenceUSA  (CSUSM Premium)  Excellent for private companies also public company hierarchies.  Includes local branches of foreign companies operating in the United States. Also good for quick summary statistics by industry especially local competitors.

REFUSA:  Step By Step Guide to RefUSA Company & Competitor search

 

Market and Consumer analysis of Companies

Passport Euromonitor  (CSUSM Premium) Company profiles and market and brand share around the world

Financial Information & Annual Reports

How to read an annual report  (Short outline from IBM)

AnnualReports.com (available on the free web)
Annual reports for U.S. public companies.

SEC.gov EDGAR search (available on the free web)
Access to corporate electronic filings submitted by U.S. public companies directly to the U.S. Securities Exchange Commission.

 

Competition and Industry

Company analyst reports include strengths, weaknesses of the company and opportunities and threats. 

IBISWorld Industry Research  (CSUSM Premium)

Industry Research in over 700 reports by NAIC. In-depth Industry analysis, external, internal and economic, supply chain management. Contains some international reports for UK, Australia, China, and Global.

First Research (Mergent Intellect) (CSUSM Premium)
Industry research with limited competitor.  Excellent Interview prep questions. 

ReferenceUSA (US Only)

See the section for competitors.  This represents a geographic look at businesses close to your location by NAIC code. 

 

     

     

     

     

    Industry Research

    Industry Profiles (Industry overview reports)


    Industry Overview Reports

    Featured article:   FIN 626

    Fashion:  On the Front Lines when Currencies Shift

    Industry Reports  prepared by expert analysts in this premium content.  Offer a broad description and outlook at the macro environment of an industry, key trends, broad customer profiles and market or investment analysis of the industry.  Many databases offer the ability to search by NAICS code. 

    IBISWorld   Good place to start:  

    Industry Research in over 700 reports by NAIC for the US. industry analysis, external, internal and economic, supply chain.  Some Global and International Reports

    First Research  (Mergent Intellect):  

    Industry Research and Interview starter questions for exec levels.  Social Media feed updates on business and industry.

    Mergent Online  FIN 612  / FIN 626 Go to  the Report Search Tab to get to the industry reports. 
    Use for major industries only,  global coverage. Especially useful for industries represented by publicly traded companies. Search by company or broad industry name.

    ABI Inform / Complete
    Use the Tab for Publications to go direct to industry reports

    • BMI County Industry Reports
    • BMI Global Oil Market Reports
    • BMI Industry Insight Reports
    • BMI Risk Reports

    Local Industry Analysis 

    San Diego Economic Development Industry Reports  

    S&P Capital IQ  Industry Surveys HG4915 .S652  3rd Floor Reference [Print]

    Excellent for in depth analysis industries representing large US corporations. Segments on Industry Trends, How an Industry Operates, How to Analyse a Company.  Its in print but it is the single best industry introduction source in this library.  Excellent source for more sources of information such as trade magazines, professional associations and regulators.

    NetAdvantage San Diego City Public Library   Electronic version of Industry Surveys 

    Business Source Premier (EbscoHost database) 

    Marketline reports with global coverage. Each report contains statistics on industry market value, forecast, and market segmentation, competition and leading companies.  Look for Porter's Five Forces analysis.  Each report is 24 pages long, caution to look at dates may be older.

    Market Research Reports

    Passport Euromonitor Global Industry Reports  Detailed reporting.  FIN 626
    Euromonitor Industry reports, in depth analysis on trends in consumer products and services industries, include market analyst reports and statistical data.  Country and consumer reseacher as well as economic, business and transport.

    Financial Industry Analysis For those looking for more financial analysis. 

    Bizminer   Detailed industry financial and industry market analysis.   9000 industries by sales.  Find reports at the national, state, county, metro and zip code.  Update 6/18:  Now shows Z-scores for credit strength and financial viability.

    Industry Snapshots by NAIC from the census
    Statistical profiles of US Industries by NAIC. 

    Statistical Abstract of the United States (Proquest)
    Excellent compilation of essential statistics to support other reports.  Source is often government and other agencies. 

    Books on Industry in the library.

    Hundreds of different industries are represented in the library catalog.
    You will find whole books on the food industry, or service industries, craft beer, restaurants, etc.

    Manufacturing Industries
    Retail trade
    Service Industries
    Industry Profile United States (e-reports)

     

     

    Marketing Environment

    Marketing Environment

    Want the latest Census data on Industries?
     NAICS, North American Classification System 2012 NAICS classifications

    Marketing Environment

    Market Trends and Growth.  Here you need to know a bit about your industry, where its headed and what environmental factors may affect it.  Analysts reports on industry include current and forecasting analysis.  The library has a number of these IBISWorld is one example.

    IBISWorld Industry Surveys  (US only)

    Additional Industry Information can be located on the Industry Research Guide

    These sources address the issues that will affect demand.  Broad trends and developments in an organization's environment: Social, demographic, econonic, technological and political/legal.

    Bizminer   Industry Financial and Industry Market Analysis.   9000 industries by sales lass.  Find reports for National, state, county, metro and zip code.

    Industry Market Reports
    BIzMarketts2Go Radius Profiles
    Competitive Market Analyzer
    Sales per Square Foot Report

    Euromonitor Passport  (Global coverage)  Specialized market research reports, world-wide.

    Statistics, analysis and survey results by detailed industy segment, Economies, Consumers,s Companies
    Daily special reports on home page 

    Market Size, Company shares, Brand shares, distribution, pricing and market reports.

    Dashboard!   Passport's market trends interactive survey tool

    try this example:

    Industry --  Consumer Electronics -- computers and periferals
    Countries & Consumers --  Consumer trends and lifestyles, income and expenditures, population and homes.

     

      

     

     

    Segmentation

    Marketing: Segmentation and Targeting

    Segmenting and Targeting using consumer behavior analytics and geographic information  systems (GIS) 

    Marketing Plan:  Segmentation, Targeting

    Segmentation and Targeting.   You can use the market attributes you started with to go into more depth into your target market.   There are sophisiticated market research analysis tools that use extensive demographic and lifestyle survey data and combine that with maps to visually show relationships that help marketers.

    Passport by Euromonitor 
    Expert market analysis and statistics on consumer products and services for most countries.

    SimplyAnalytics (CSUSM) and create personal account to save
    Consumer demographics at the national US level, state, county, and local levels.  Uses MRI and SimmonsLocal detailed consumer preferences, lifestyle, survey responses. 
    Create your own account 

    ESRI GIS Community Analyst

    To obtain password access to ESRI's GIS product please contact the Business Librarian Ann Fiegen, afiegen@csusm.edu or Allen  Risley arisley@csusm.edu

    GIS for Marketing

    ESRI (GIS) Community Analyst

    ESRI Community Analyst and ArcGIS

    Access to ESRI data and mapping service is available via password request.  Contact your instructor or the GIS lab.
    For library research associated with a business assignment contact Ann Fiegen afiegen@csusm.edu for a password.

    ArcGIS Online (Companion site)

    Community Analyst Online  use this link to access CAO

    HELP INTRODUCTION to using Community Analyst Online

    ESRI Demographics   See data source, available geographies and years and methodologies.  US and Other countries.
    Sectors for the US include: ESRI updated demographics, Census and ACS, Tapestry Segmentation, Consumer Spending, Market Potential, Retail MarketPlace, Business Data, Major Shopping Center, Traffic Counts.  

    Available geographics:  Census designations, and DMA (Designated Market Areas)  based on Nielsen Media Research.

    Consumer Spending:     20 categories with data derived from Bureau of Labor Consumer Expenditure Surveys
    Market Potential:    35 categories of products and services derived from GfK MRI
    Retail MarketPlace:     Retail sales by industry (NAIC) and measures supply and demand. 
    Business Location Data:     By SIC/NAIC industry; annual sales, employees and other. Compiled from InfoGroup.  Use for site or competitor analysis, day or evening hiring by industry, match to busines inventory statistics.
    Major Shopping:     Location and data on major shopping center.
    Traffic Counts:    Daily volume and changes. 
     

    About GIS @ CSUSM

    Want to know more:

    ESRI White Papers HELP PAGES
    Using data from the American Community Survey  (how to work with margins of error and more)

    Importing your own data into Business Analyst

    Explore ESRI GIS Retail for marketing, merchandizing and real estate and supply chain

    ESRI Demographics Global Coverage Story Map directing user to data and maps

    ESRI Insights    ESRI Insights Tutorial

    GIS in Business videos from the ESRI 2016 Business summit in San Diego

     

     

     

    Company Research

    Company

    COMPANY INFORMATION

    Business uses directories for industry analysis, competitor analysis, marketing, supplier, customers.
    Company directories provide individual and competitor details for:

    • Name
    • Address and other contacts
    • Key personnel
    • Revenue and Sales
    • Employee size
    • NAIC / SIC numbers


    Databases by Subject -- Business (this link opens in a separate window so you can acces each of these recommended databases). 

    Searching databases for private companies, non-profits, schools and other other organizations may require multiple trys in different sources. 

    ReferenceUSA  US private and public businesses,  some nonprofits includes sales and employee numbers.  Executive contact info.


    RefUSA Learning Center  Quick Training material, videos, and guides.   How to search for businesses, competitors, suppliers, jobs and internships, general consumer research. 

    Step By Step Guide to RefUSA Company & Competitor search  *** Custom Guide to get to competitors. ***

    How to guides for all things ReferenceUSA

    Addition options for company searches

    2. Manta (Free web)
     

    Factiva   Public company profiles.
    Choose the Companies tab across the top first to find Company profiles, competitors, and latest news.

    CQ FD Disclosure Conference Calls:  C-Level transcripts to analysts for Quarterly and Annual reports. 
    To access:   Search name of company > Narrow on Left nav bar to Source:  Disclosure Reports

     

    Hoovers In Depth Company Profiles (Proquest)
    Public and some larger companies,  Short competitor list and executives.

    Business Source Premier   Search for Company SWOT analysis, large companies only.  
     

    Megent Online FIN 626  and BUS 444
    Excellent for public corporations worldwide, also limited info on private companies in US.  Annual report in-depth financials, detailed history and abiltiy to make custom reports and analyse competitors.  Financial analysis from annual report data and  research firms 

    Access: 
    Company > Reports > Mergent Reports
    Company > Competitors > Add all > Company Comparison Report 

    Company Detais > Highlights (Health Check) 
    Company Detais > Business segments (not required by the SEC but some reports available)
    Company > Report Builder > Comparison Reports = against industry, or against Top 10, etc. 

    California Business Entitites  Search for existing companies or file for new company name

    Non-profit and charitable resource page
    Recommended:  Charity Navigator, ERI Nonprofit Foundation Grant info. Foundation Center, Grant Search, GuideStar, IRS Master Tax File.

    News articles on the web and library subscriptions.  Use .gov .org 

     

    INDUSTRY DATA  Best place to start your industry analysis is by reviewing the BUS 302 Industry Reports how to apply Porter's, SWOTT, or Griffin.
    The U.S. Census and use NAIC Industry Code for latest Industry Statistics.
    Census --> Business and Industry --> Data by Geography
     

     

    Business News

    Business News

    • Change sort order to Newest Date first
    • Narrow by Subject (more options

    Business Source Premier (EBSCO)
    Good for trade news and the only place to find Harvard Business Review.

    FACTIVA
    Excellent for international and major business news.  (WSJ, NYT, Washington Post, San Diego Union Tribune)

    Factiva Tips!  

    • Change Date from 3 months to 2 years
    • Choose the NEWS PAGES on the black bar to get the latest 2 weeks WSJ, NYT, LATimes, Washington Post and others
    •  

    Business News Publications

    Newsbank:  America's News
    Full text of major news sources including the Los Angeles Times and the San Diego Union Tribune, and Press Enterprise

     

    San Diego Union Tribune    Link here and print edition, 4th floor library.
    San Diego Business Journal   Proquest ABI Inform and print edition, 4th floor
    Press Enterprise Riverside County Newsbank

     

    Bloomberg BusinessWeek   Full text through Business Sources Premier

    Bloomberg Tip!  Search within this publication    top right

     

    The Economist  (online) Full text link.  [via Proquest ABI Inform]  Free Economist gives only limited content

     

    Harvard Business Review  Ebsco - Business Source Premier -- Full text of harvard business review.

    HBR Tips!

    • Some full text not available electronically.  See papre edition  HF5001.H3 (4th floor periodicals)
    • Case studies are not available in this subscription
    •  

    Trade and  Professional Associations  -- Industry Trending News

    Look to trade association pages on the free web.  Many industry and news reports will identify them.  Some information is available free, but most is only available to members.  Get around this by searching the associatio name for news reports in the above databases.  Examples of trade and professional associations are National Restaurant Association; American Library Association.

    Find associations in the industry reports recommended here, such as First Research.  Search on the web using .org   Find references to associations in news article

     

     

     

     

    Trademark

    Trademark and Branding


    Trademark and Branding

    Trademark search  -- To determine your proposed mark has not been used before,done prior to filing and registering a trademark or service mark.
    Preliminary searches can be done individually but a trademark attorney is strongly recommended.

    Pending and registered trademark searches in federal, state and unregistered databases are all needed.   This guide is limited to free sources for federal trademark searches.

    Choosing a trademark:  Not likely to confuse the customer, another product or service does not complete with yours, not marketed through the same means.  Domain names can not interfere with a trademark

    USPTO United States Patent and Trademark Office

    Follow links to: Trademark Electronic Search System  (TESS)

    1. What TESS includes:    Federal registered and pending trademarks, service marks.

    How to search TESS for preliminary search

     1. Browse Dictionary
    2. Direct Hit
    3. Structured Search

    Supplier of products

    ThomasRegister.com
    Excellent for suppliers and manufactures and B2B.    Catalog of products and services and trade and corporate names.

    Other searches

    Domain names register.com

    Google search for images, descriptions, and domain names

    Trademarkia.com   Free to use with referrals to legal searches

    Superpages.com   To find if a company name has been used.

    To read more: Elias, S., & Stim, Richard. (2010). Trademark : Legal care for your business & product name (9th ed.). Berkeley, Calif.: Nolo.

    Nolo Legal Topics

    Georgia Tech LibGuide Patent and Trademarks

     


    Site Selection

    In this session you will use the information you have already gathered to search for competitors and for optimal site selection based on demographic research.

    ESRI Community Analyst Online can match consumer characteristics to existing business locations.

     

     

    Using the Census

    Using the Census


    Using the Census** for Business

    Business & Industry - Census Bureau Economic Statistics (Main page)

    • Here you will find links to:
      Manufacturers' shipments, US International Trade Stats, Annual Survey of Manufactures, County Business Patterns, Statistics of US Businesses, Economic Census, Survey of Business Owners
       
    • Industry Statistics Portal (Business Data from the US Census)

    American Community Survey (Main Page)

    American Factfinder
    Enter a state, county, city, town, or zip code:
    (Find popular facts (population, income, etc.) and frequently requested data about your community

    United States Census 2010 - Homepage
    View 2010 Census statistics for local areas down to the block level. Statistics include population counts, age, sex, race, ethnicity and household information.

    SANDAG (link is external)[San Diego Association of Governments]  County planning and transportation for San Diego County
    In San Diego the local arm of the Census is SanDAG the San Diego Association of Governments which takes census data and inteprets and augments the data for local economic and land use and transportation planning

    Bureau of Labor Statistics [BLS] The BLS is an independent national agency that collects and analyzes labor economic statistics. The data is supplied by the Current Population Survey and Current Employment Statistics, which result form collaboration between BLS and the Census Bureau.

    Occupational Outlook Handbook from the BLS The OOH can help you find career information on duties, education and training, pay, and outlook for hundreds of occupations.

    **Essential Census definitions:

    Census:    Dicennial count on April 1 of the whole US population at that time.
    American Community Survey ACS:   rolling monthy survey of a sample of 250,000 US households.   Reported as 1 year, 3 year and 5 year estimates.Z
    Population Estimates Program PEP:  Cohort component method that accounts for changes in birth, death and migrations.

    Confidence Interval   90%
    Census Tract:  About 4,000 individuals
    Census Block:   Subdivision of a tract
    PUMA   Public Use Microdata Areas contain  PUMS Public Use Microdate Samples.  Aggregated census tracts, good alternative to counties

    Group quarters (GQ) facilities.  Facilities where people live together that is managed by an organization.  May include custodial or medical care facilities.

    Multiyear estimates and geography

    1 year      > 65,000
    3 year      > 20,000
    5 year      > 4,000 (track level)

    County level data not all in 1 year estimates.
    PUMA have 1 and 3 year estimates.  Good alternative to Counties esp for urban areas where they represent subdivisions of counties.

     

    Working with Margins of Error and some helpful web tools:
    Consider the size of errors and adjust by size or time.

    Cornell Program on Applied Demography. ACS Calculator for Margin of error
    Missouri Census Data Center.   QUICK LINKS TO ACS Profile Report Calculator
    American Community Survey Trends Reports are also accessible via the Missouri Census Data Center.

     

    Tips for using the Census for business and economics demographics and population characteristics.

    American Community Survey Guidance for Data Users.

    Does the ACS have your subject or topic?

    What data tool should I use?   Market analyst, business owner, non-profit administrator, regional planner, app developer, and others

    Geography essentials and the ACS.   Whats a block (the smallest geographic unit), Tract (the next largest), whats available at County versus State level.

    Use the Census for exact ten year  count

    When to use 1-year, 3-year, 5-year estimates  There are differences in detail of data.

    Read Comparing ACS data.  Use comparisons with caution, use the Table Comparison Lookup Tool

     

    What the Business Community Needs to Know

    Need info on using stats and sampling errors:   Handbook for Data Users. Look at  General Data Users Need

    Need specialized data by government agency?

    Current Population Survey (CPS) Dept of Labor Statistics tracks labor force characteristics

     

     

     

    Citation

    Guide to Using APA Business Citations

    APA Citation Style Guide
    Has links to guides and citation generators.

    Sources, Citations and Style. Watch this APA Citation Style Video (OWL Purdue. 2015) BUS 495 

     

    Common Business Citation Styles in APA Format

     

    How to Cite in Text:
    Cite as (last name or company name, year, page number). Example: (Longboard Grotto, 2009, p.23)


    Example: 
    She stated, "Students often had difficulty using APA style" (Jones, 1998, p. 199), but she did not offer an explanation as to why.
    According to Jones (1998), "Students often had difficulty using APA style, especially when it was their first time" (p. 199).

    Consult the Publications Manual of the American Psychological Association (APA) for detailed explanations and additional examples. Copies are available at the Cal State San Marcos Research Help Desk (BF76.7.P83 2009) or on Reserve.

     

    Recommended Citation Generators:


    A note of caution about Citation Generators.... NOT ALL ARE ACCURATE! Like everything, you need to know the basics and use them with caution and expect to make corrections. EbscoHost databases and Proquest have built in citation generators for each article. Use Cite This, or email citation. Known bug: Proquest authors and dates may need reformatting.

    KnightCite       Hekman Library Calvin College
    DocsCite          Arizona State University to help cite government documents
    Owl at Purdue APA Style.     Highly recommended. Also note the sample manuscript with notations for APA instructions on formatting.

     

    DOI Digital Object Identifiers
    Cite the article as you would any print article and add the electronic access information at the end.
    DOI: To access electronic articles preference is given to supplying an Digital Object Identifier, a unique number for an article. Inclusion of the DOI, if available, facilitates retrieval

    Example: doi:10.1108/03090560710821161
    * If no DOI end with the home page, do not paste the whole URL of the database name.

     

    Articles, News or Trade:

    News article with DOI: 
    Brownlie, D. (2007). Toward effective poster presentations: An annotated bibliography. European Journal of Marketing, 41, 1245-1283. doi:10.1108/03090560710821161



    News article, no DOI, in Factiva 
    Kenneth, I. A. (2000). A Buddhist response to the nature of human rights. Retrieved from Factiva.

    CQ FD Disclosure (2017). Event Brief of Q3 2017 McCormick & Company Inc Earnings Call - Final. Retrieved from Factiva. 

     

    Newspaper: San Diego Union Tribune

    Econometer: $15 an hour for fast food jobs? Should the minimum wage be nearly doubled to $15 per hour for fast-food workers? (2013, September 8). U-T San Diego (CA) (First Edition ed.), C-2. Retrieved September 13, 2013, from NewsBank on-line database (Access World News)

    Articles, Scholarly:

    Example: 
    Klimoski, R., & Palmer, S. (1993). The ADA and the hiring process in organizations. Consulting Psychology Journal: Practice and Research, 45(2), 10-36. doi: 10.1037/1061-4087.45.2.1)

     

    Books:

    Examples: 
    Chapter in a book
    O'Neil, J. M., & Egan, J. (1992). Men's and women's gender role journeys: A metaphor for healing, transition, and transformation. In B. R. Wainrib (Ed.), Gender issues across the life cycle (pp. 107-123). New York, NY: Springer.


    Whole book: 
    McDonald, M. & Keegan, W. J. (1997). Marketing plans that work. Boston: Butterworth-Heinemann.


    E-book, no DOI: 
    Stark, J. (2010). Building iPhone apps with html, css, and javascript [1st ed]. Retrieved from http://proquest.safaribooksonline.com/9781449380236

     

    Chapter or Section of a web document:
    Cite the most specific webpage that you reference in your paper and include a link to the specific page.


    Author, A. A., & Author, B. B. (Date of publication). Title of article. In Title of book or larger web document (chapter or section number).

    Example: 
    Spain: Culture (2010). In GlobalEdge. Retrieved January 18, 2010 from https://GlobalEdge.msu.edu/countries/spain/culture

     

    Company Information TEMPLATE 

    Author (date of publication). Title of article. Title of Journal, volume number, page number. Retrieved from http://nnnnnnn.htm 
    Title of company (date). Publisher, database source. Retrieved from source name.

     

    Examples: Entries in library databases:
    Hoover’s Inc. (2010, February 16). Harley Davidson, Incorporated: In-depth record. Retrieved from ABI Inform.

    Company website: 
    Qualcomm (2010). FY 2009 4th Quarter Earnings Release. Retrieved from the Qualcomm, Inc. website https://www.qualcomm.com

     

    Industry Reports
    Example:

    Cohen, A. (2017). Department Stores in the U.S Report 45211. IBISWorld Industry. Retrieved from IBISWorld database

    First Research (2017). Clothing Storess.  Retreived from Mergent First Research. 


    Industry Statistics:
    Example: 
    U.S. Census Bureau. (2010). Musical instrument and supplies stores NAICS: 45114. Washington DC: Author.
    Retrieved August 22, 2016 from the World Wide Web:https://factfinder.census.gov/faces/nav/jsf/pages/index.xhtml

     


    Data Set (user created): For customized datasets derived from an electronic database.


    REFERENCEUSA or data generated from an analytics site or GIS

    Example: 
    InfoGroup. (2010). Corporate Lodging San Diego Metro Area. Available from ReferenceUSA database.

    ESRI. San Diego County Market Potential. 2016. www.communityanalystonline.com. August 25, 2017. 

    SimplyAnalytics user created data set / map:

    SimplyAnalytics (2017). EASI/MRI Consumer Expenditure Data 2016. Retrieved February 17th, 2017, from SimplyAnalytics database.

    Encyclopedia, Reference Source or Chapter in a book
    See Reference list: other print sources. In Purdue Owl.


    Encyclopedia, No author: 
    Physical Fitness Products. (2007). In Encyclopedia of American industries. (pp. 671-675). Millerton, NY: Grey House Publications.


    Reference work, Author:
    Basham, M. (2009). Restaurants. In Standard & Poor's industry surveys. (Vol. 1). New York: Standard &Poor's.


    Reference work: Multiple Authors: (authors in order as they appear)
    Edell, J. A., & Burke, M. C. (1998). Feelings towards ads. In Bearden, W. O. & Netemeyer, R. G. In Handbook of marketing scales (2nd ed., pp. 283-285). Thousand Oaks: Sage.

     

    Legal Citation Formats

    See Westlaw or use the Uniform System of Case Citation (Blue Book).

    Media--Video
    To get the data for this YouTube clip you will need to extract speaker or author name, introductory slide, and other info.

    Example: 
    CSUSM (2015). Forward Together: The Campaign for California State University San Marcos. https://www.youtube.com/watch?v=g7W1MXQUPFE


    Personal Communication  (interview, email, phone call)
    APA rules states that you cite your interviews or emails in the text only since they are not retrievable. Include person's name, type of communication, date.    Check with your professor who may also require you to list them in the Works Cited list.


    In Text Example:
    ...  (J. Welch, personal communication, January 21, 2010)
    .... Patricia Burns, e-mail message to author, December 15, 2008.


    REV 10/13 by Carly Den Hartog CSUSM CoBA
    10/17 afiegen

     

     

    Need Help?

    Ann Fiegen

    Librarian for Business & Economics
    afiegen@csusm.edu
    760-750-4365
    Office Location: 
    KEL3421
    Office Hours: 
    Mon & Weds 3--5 or so, Tues & Thurs 10-12 or so; Appointments Preferred

    Website  Research

    Featured titles:   The Wall Street Journal: Guide to Information Graphics
    San Diego Regional Economic Development Council.  San Marcos Profile 2017
    Supports the following areas: 
    Business, Economics, Management, Marketing, Operations Management, Global Business Management, Finance, Accounting


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