The University Library’s User Services Department is a team of staff and faculty that facilitates the circulation of material, oversees library study spaces, engages users in events, and directs users to library resources.




Library Services Desk: 760-750-4348

We can be reached during the Library's operational hours. Please check the library website for hours.

Media Library Desk: 760-750-4370

We can be reached during the Media Library's operating hours. Please check the Media Library website for hours.



Submit a Quick Question.

Library Services Desk staff will respond to your email within 24 hours.

User Services Faculty and Staff

Specialty Name Email Telephone
24/5 Zone Hugo Wong (760)750-8357
24/5 Zone John Pili (760)750-8357
Circulation and Reserves Support Ryan Dorsett (760)750-4334
Circulation Billing and Fines Wendy Sears (760)750-4381
Circulation Check Out and Returns Gabe Garza (760)750-8369
Course Reserves Kelly Ann Sam (760)750-4369
Course Reserves and Stacks Rosa Castro (760)750-4335
Engagement and Inclusion Librarian Toni Olivas (760)750-4333
Head of User Services / User Experience Librarian Holly Hampton (760)750-4382
Media Billing and Fines Shauna Mendez (760)750-4371
Media Reserves Rebecca Conrad (760)750-4341
Media Stacks and Maintenance Gina Lopez (760)750-4387
Outreach Rosa Conrad (760)750-4394
Stacks and Study Spaces Ricardo Pliego (760)750-8364
User Services Lead Teri Roudenbush (760)750-4376