The University Library’s User Services Department is a team of staff and faculty that facilitates the circulation of material, oversees library study spaces, engages users in events, and directs users to library resources.




Library Services Desk: 760-750-4348

We can be reached during the Library's operational hours. Please check the library website for hours.

Media Library Desk: 760-750-4370

We can be reached during the Media Library's operating hours. Please check the Media Library website for hours.


Submit a Quick Question.

Library Services Desk staff will respond to your email within 24 hours.

User Services Faculty and Staff

Specialty Name Email Telephone
Circulation Check Out and Returns Gabe Garza (760)750-8369
Media Stacks and Maintenance Gina Lopez (760)750-4387
Head of User Services / User Experience Librarian Holly Hampton (760)750-4382
24/5 Zone Hugo Wong (760)750-8357
24/5 Zone John Pili (760)750-8357
Course Reserves Kelly Ann Sam (760)750-4369
Media Reserves Rebecca Conrad (760)750-4341
Stacks and Study Spaces Ricardo Pliego (760)750-8364
Course Reserves and Stacks Rosa Castro (760)750-4335
Outreach Rosa Conrad (760)750-4394
Circulation and Reserves Support Ryan Dorsett (760)750-4334
Media Billing and Fines Shauna Mendez (760)750-4371
User Services Lead Teri Roudenbush (760)750-4376
Engagement and Inclusion Librarian Toni Olivas (760)750-4333
Circulation Billing and Fines Wendy Sears (760)750-4381